Q&A
Frequently Asked Questions
About Our Products
What types of products does TherapyPro+ offer?
TherapyPro+ offers digital downloads for mental health professionals and individuals, including:
- Policies & Procedures Manuals — fully editable Word document templates for outpatient mental health and behavioral health practices (HIPAA-ready, attorney-reviewed)
- Clinical & Patient Guides — evidence-based PDF guides on topics like managing thoughts, news/political stress, career fulfillment, and communicating with your doctor
- Podcasts — audio companions to select guides for multi-modal learning
- Bundles — discounted guide + podcast combinations
Are the manuals and guides instant downloads?
Yes. All products are delivered as instant digital downloads. After purchase, you'll receive a download link via email and through your order confirmation.
What file formats are included?
Policies and procedures manuals are delivered as editable Microsoft Word (.docx) files so you can customize them for your practice. Guides are delivered as PDF files. Podcasts are delivered as audio files.
Policies & Procedures Manuals
What is included in the Complete Behavioral Health Policies and Procedures Manual?
The Complete Behavioral Health Manual includes 80 fully editable Word documents covering HR, HIPAA, telehealth, crisis management, and clinical services — designed for both Mental Health (MH) and Substance Use Disorder (SUD) practices. All documents have been reviewed by healthcare attorneys and auditors.
What is included in the Ultimate Mental Health Policies and Procedures Manual?
The Ultimate Mental Health Manual includes 75+ editable Word templates specifically for outpatient mental health practices, covering HR, telehealth, AI use, and compliance. It also includes free bonus client-facing documents: Informed Consent, AI Consent, and Notice of Privacy Practices.
Are the manuals HIPAA-compliant?
Yes. Both manuals are built to be HIPAA-ready and have been reviewed by healthcare attorneys and compliance auditors. They are designed to help your practice meet regulatory requirements, though we recommend reviewing them with your own legal counsel for your specific jurisdiction and practice type.
Can I customize the manuals for my practice?
Absolutely. All policy and procedure documents are delivered as fully editable Microsoft Word files. You can add your practice name, logo, staff names, and any practice-specific details.
Are the manuals suitable for group practices or multi-location organizations?
Yes. The manuals are designed to scale for solo practitioners, group practices, and multi-location behavioral health organizations. For bulk or multi-clinician licensing questions, please contact us.
Clinical Guides & Podcasts
Who are the guides written for?
Our guides are written for both clinicians (therapists, counselors, social workers) and individuals seeking evidence-based mental wellness resources. Each guide includes a Clinician Edition section with research citations where applicable.
What topics do the guides cover?
Current topics include:
- Understanding and managing thoughts (CBT-based)
- Managing news and political stress (10 evidence-based tips)
- Career fulfillment and aligning passion with profession
- Communicating mental health symptoms to your primary care physician
Is there a bundle option?
Yes. The Navigating News and Political Stress Bundle combines the written guide and podcast into a single package at a discounted price for maximum learning impact.
Licensing & Use
Can I use these materials with my clients or patients?
Yes. Our guides and manuals are designed for use in clinical and practice settings. Client-facing documents included with the manuals (such as Informed Consent forms) are ready to distribute to patients.
Can I share or resell the digital downloads?
Purchases are licensed for use within your individual practice or organization. Redistribution or resale of the files is not permitted. For multi-site or organizational licensing, please contact us.
Still Have Questions?
We're happy to help. Visit our Contact page to send us a message, and we'll respond within 1–2 business days.